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Fidelity to hire another 500 workers at its Westlake campus over next three months

It will bring the company’s new employee total in North Texas to nearly 1,000 for 2021.

Fidelity Investments is hiring 500 new employees for its Westlake campus in the next three months.

The hiring spree is in addition to Fidelity’s April announcement that it was hiring 475 new employees in North Texas by mid-2021. That first group of hires was part of Fidelity’s 4,000 new workers in the U.S. to help with customer engagement for the 8.6 million new customers it gained since the start of 2020. Some want to talk on the phone for more personalized guidance.

North Texas has 6,200 Fidelity employees, making it the largest regional site for the Boston-based financial services company. It has about 47,000 associates worldwide.

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The open positions for the third-quarter hires include technologists and client-facing associates, such as financial consultants and customer service representatives.

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While the financial professionals and technologists must be licensed, Fidelity is also looking for full-time client-facing roles where experience in financial services isn’t required. These client engagement roles help people save for things like a home or wedding, as well as for retirement.

Many of the client-facing roles are entry-level, but there are leadership roles, too. Entry-level positions are ideal for recent college graduates and people with customer service skills.

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Fidelity said it doesn’t disclose salary ranges.

Benefits at the company include its Step Ahead Student Loan Assistance Program, which offers employees who have been with the company for at least six months up to $2,000 a year for their student loans with a $10,000 cap. This program has helped 2,200 Texas employees save more than $16 million.

It also offers 16-week maternity leave and six-week parental leave. For 401(k) contributions, Fidelity offers up to a 7% employer match.

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Fidelity, which is celebrating its 75th anniversary this year, including 38 years in North Texas, has over $10.4 trillion in customer assets. One of its top competitors, Valley Forge, Pa.-based Vanguard with $7.2 trillion in assets, plans to open an office in Dallas in 2022 to focus on its advice business.

Financial services hiring is one of Dallas-Fort Worth’s bright spots this year.

Just last week, Charles Schwab, the financial behemoth that officially relocated its headquarters to Westlake in January, said it is hiring for more than 1,000 new jobs in North Texas after seeing a boom in new brokerage account openings.

In May, investment bank Goldman Sachs said it wants to fill 205 open positions on its consumer banking team in Richardson. The team totals 630 now, so the new jobs represent 33% growth. Most of the open positions are in programming, but the bank is also looking for consumer specialists.