Dallas-based AT&T will provide a 20% bonus to its hourly “frontline” workers for continuing to provide service to customers during the coronavirus pandemic.
The bonus, effective Thursday, boosts the base hourly rate of pay for union workers and will continue “until further notice," according to the company.
“As a communications company, we are dedicated to keeping essential services running – and especially during this critical time," AT&T said in a statement. “Healthcare providers, our FirstNet first responders, businesses and consumers depend on us to stay connected.”
AT&T has seen an uptick in traffic across the board for their services and has been looking for ways to maintain employees’ safety, financial security and morale during the pandemic.
The Communications Workers of America, a union that represents thousands of AT&T employees, praised the bonuses.
“AT&T’s response to this crisis should be a model for other corporations,” the union said in a statement to The Dallas Morning News. “Our members are doing incredible work under extraordinary circumstances, and the bonus pay we negotiated with AT&T recognizes that work.”
AT&T, which employs more than 250,000 workers globally, recently sought a $5 billion bank loan to help it weather the economic impacts of the coronavirus pandemic. It also scrapped plans for $4 billion in stock buybacks.