Neiman Marcus says it’s moving its Dallas corporate headquarters from its downtown store to Cityplace Tower on North Central Expressway, where it will create a flexible, modern workplace.
The luxury retailer is using hubs in Dallas, New York and Bangalore to house its corporate staff of about 2,000 people.
A move to a more hybrid remote working environment was in the works before the pandemic sent workers home, said Eric Severson, Neiman Marcus Group’s chief people officer.
Early next year, Neiman Marcus will occupy 85,000 square feet on three floors of Cityplace immediately above the 42-story building’s InterContinental Hotel. The space is being gutted and totally remodeled. Architects Gensler and Palo Alto-based design firm Ideo are working on the space, Severson said.
“We’re building a new generation of office space with them. It’s no longer about one size fits all and one person in one seat all day,” Severson said.
Neiman Marcus has leased 7,500 square feet of space at 5 Bryant Park in Manhattan and 17,000 square feet in India.
Most of the corporate staff will be housed in Dallas, and the downtown store is remaining open as outlined in an agreement with the Dallas City Council, which approved a $5 million incentive package for the retailer in May.
Office space in the downtown Dallas store will continue to be used for some corporate functions such as accounting. The retailer is looking for new space in the Dallas area to house its corporate IT staff, which later this year will move out of a Las Colinas warehouse that the company sold.
Neiman Marcus previously had 400,000 square feet of office space, and it no longer needs that much space. It had offices in three buildings downtown and in Irving. The retailer’s May 2020 bankruptcy allowed it to vacate leases in Renaissance Tower and 1700 Pacific Avenue.
In recent years, it has also cut its workforce after it closed stores during its bankruptcy and shut down its Last Call chain. The company has a total of more than 10,000 employees operating 36 Neiman Marcus stores, two Bergdorf Goodman stores and five clearance centers.
A flexible working environment has improved employee retention and the time it takes to hire new people, Severson said.
The workspace will be the same for top executives and other corporate staff, he added. “Management is going to use the same space as everyone else,” Severson said. “We’re breaking from the old school thinking.”
The changes are also a recognition that “people who have been home for two years don’t want to return to be forced back into a cubicle.”
The goal is to combine the functionality of an office with the community of being at work, he said.