Note: After this story was published, One Medical clarified that its practices are membership-based, not members only. Patients with insurance can get treatment without joining.
While its acquisition by Amazon is in the works, health clinic operator One Medical is moving ahead with its entry into the Dallas market with two locations. The difference at One Medical is that customers pay a membership fee to get access to 24/7 virtual care services.
Retailers have been moving into the health care business with the goal of making it more affordable and accessible for their customers and their own employees.
Some, like Walmart, are building elaborate clinics from scratch. Others such as Walgreens and Target are partnering with experienced clinic operators and making room for them in their stores. In the past year, Walgreens has opened several clinics with Chicago-based Village Medical around Dallas. Many are in underserved Dallas neighborhoods.
One Medical’s first local office is already open in Preston Center at 5926 W. Northwest Highway. The second one will open later this month in Addison in Prestonwood Place at 5290 Belt Line Road.
A third is planned for late this year in Mockingbird Station.
When Amazon announced its plans to buy One Medical, its senior vice president for health, Neil Lindsay, said, “We think health care is high on the list of experiences that need reinvention.”
Amazon said it was partly attracted to One Medical for its “technology-powered approach to health care.” The clinics charge a $199 yearly membership fee. For that, customers get virtual care services 24/7 through its mobile app, vaccine and medical record access, and reminders to fill prescriptions and for follow-up care and referrals.
One Medical has more than 125 locations in 17 major markets, and customers can make appointments in other cities when traveling. Most major insurance plans are accepted. One Medical said it will collaborate with Baylor Scott & White Health on specialty care services.
Walmart is building its own Walmart Health clinics and has 24 open in four states: Arkansas, Florida, Georgia and Illinois.
It’s taking a more holistic view of care with each clinic having a dentist, audiologist, optometrist and behavioral health clinicians among 10 medical professionals on staff. Walmart says it’s focused on improving the cost and convenience of health care.
Walmart Health has lowered one of the highest dental costs for consumers. The Walmart clinic makes crowns onsite for $675 each, which is less than half what most dentists charge for permanent crowns.