What to know if you get an NTTA Zipcash bill

NTTA will give you roughly 120 days before your case is reviewed for criminal charges.

New to tolls and don’t have a toll tag? Paying them can be confusing but there are ways to navigate Texas’ paid roads without getting tripped up.

When you drive a toll road, a paper bill will arrive in the mail about 30 days later. It will include a photo of your license plate, and if you pay the bill within 30 days, you’re done.

Why This Story Matters
Millions of Texans rely on toll roads daily in a state that has built more paid thoroughfares over the past two decades than almost all U.S. states combined. The affordability, safety and management of these roads impact us all, especially as some leaders admit more are likely coming to handle substantial growth throughout the state and in North Texas.

If you don’t pay after another 30 days, you will receive an overdue notice that will include the unpaid toll charges and a $10 late fee.

If you still don’t pay after another 30 days, you will receive an invoice that includes a $35 late fee in addition to the unpaid toll fees.

Stiffer penalties kick in if you wait another month. That’s when your account is sent to a collection agency and to the Texas Department of Public Safety, which can issue a court citation for failure to pay tolls. The court mails a letter to you, as the vehicle’s owner, about the citation and requests that you contact the court to enter a plea of guilty, not guilty or no contest.


A guilty or no contest plea comes with additional costs — generally about $330 to the court — on top of the unpaid toll and late fees. A not guilty plea sends your case to the district attorney’s office, where you can request a jury trial or a trial with just a judge.

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Video: Ride along with veteran motorist as she discusses her daily drive on North Texas toll roads
Joanna St. Angelo explains why sometimes she’d rather sit in bumper-to-bumper traffic on State Highway 114 rather than pay to use the toll lanes.

If you choose to not enter a court plea, the court suspends your driver’s license. Thousands of driver’s licenses have been suspended related to unpaid tolls over the last year, according to the Texas Department of Public Safety.


The court then sends a letter stating that if you fail to show up by a certain date, a warrant will be issued for your arrest.

The consequences get even more serious for those who use tolls a lot.

If you have 100 or more toll violations over a 12-month period, you are considered a “habitual violator” and the tax assessor’s office blocks you from renewing your vehicle’s registration. Last year, more than 211,000 registration blocks were issued by two of the state’s largest tollway authorities — the North Texas Tollway Authority in Dallas and the Central Texas Regional Mobility Authority in Austin.


State law also allows tollway operators to ban you from driving on their roads. So if you are stopped by law enforcement on a tollway, the officer can impound your vehicle.

Keep in mind that the onus is on you. These steps can still occur even if NTTA makes an administrative error or if you sell your car. That’s because state law mandates that you file a document verifying the sale and change in ownership with the Texas Department of Motor Vehicles within 30 days.

Good luck and drive on!