NO. 3 MIDSIZE COMPANY
10-TIME WINNER
Title insurance firm based in Plano, with 15 D-FW offices and 430 local workers.
To rebuild cohesiveness in the office post-pandemic, one employee suggested making a certain regular meeting mandatory. Management agreed. Another staffer shared a method she’d developed to simplify the process for receiving wire instructions. Her method was adopted companywide.
These are just a couple of times Republic Title of Texas Inc. has listened to and acted upon employee ideas to make the full-service title insurance company better. Republic Title’s leadership has a true open-door policy that proactively invites such suggestions, said Bo Feagin, president of the Plano-based firm.
In fact, some days he’s had six or seven employees lined up outside his office, waiting to speak with him. “They have ideas,” Feagin said. “If there’s a problem — or if there’s a win — they’re going to come tell me. It’s good to hear the good and the bad.”
In addition to its policy of listening to employees, Feagin credits Republic Title’s compensation and benefits package for the company’s consistent ranking among D-FW’s Top Workplaces. Among the perks are a 401(k) match, the ability of some employees to work remotely and a tiered incentive plan that has every staffer sharing in monthly profits.
“I am given the room to get my job done and the opportunity to think outside of the box,” one worker said. “Meetings are spent in deliberate discussion and employee time is valued. I feel like I have the right work-life balance that I need.”
Republic Title earned the special award for best managers by scoring highest of all our Top Workplaces on these statements: My manager helps me learn and grow and My manager cares about my concerns.
How is that demonstrated day to day? These employee statements explain it all:
- “My manager takes the time to listen and always takes a positive approach.”
- “She does not micromanage, and she trusts my judgment to follow my instincts.”
- “He has literally dropped all to help me. I feel very comfortable asking him anything.”
One reason for management’s helpful approach, Feagin said, is because he and other top executives at the company started in entry-level roles and worked their way up in the title industry.
During the busiest times of the year, “You’ll see us right out alongside our employees — answering [title] objection letters, reviewing surveys for them,” Feagin said. “We don’t ever work over the top of them. They know they can come to us with a question and we can answer it, because we know exactly what they’re going through.”